Terms of service
OVERVIEW
This website (www.kartsetu.com) is operated by Neelkanth Global Ventures (doing business as KartSetu). Throughout the site, the terms "we", "us", and "our" refer to Neelkanth Global Ventures / KartSetu. KartSetu offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card/payment information) may be transferred unencrypted and involve transmissions over various networks. Credit card and sensitive payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by Neelkanth Global Ventures.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or replacement only according to our Return, Replacement & Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor or mobile screen display will be 100% accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Under our Partial Cash on Delivery (COD) payment option, any partial advance payment submitted by the customer is non-refundable. By selecting this option, you acknowledge and agree that any partial payment made prior to delivery is final and irrevocable.
You agree to provide current, complete, and accurate purchase and account information (including correct delivery address, active mobile number, and email address) for all purchases made at our store.
SECTION 7 – OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide you with access to third-party tools (such as payment gateways, logistics tracking partners, and messaging applications) over which we neither monitor nor have any control nor input.
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
SECTION 8 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you send certain specific submissions (for example, reviews, contest entries, or unboxing video proofs) or send creative ideas, suggestions, or proposals, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments or video footage that you forward to us.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
SECTION 11 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
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For any unlawful purpose;
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To solicit others to perform or participate in any unlawful acts;
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To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
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To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
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To submit false or misleading information or fraudulent return/replacement claims;
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To upload or transmit viruses or any other type of malicious code.
SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
While KartSetu ensures the quality, craftsmanship, and authenticity of each product, we do not guarantee that customers will experience specific individual results or benefits from product usage. The effectiveness or suitability of products varies widely based on individual circumstances and usage.
In no case shall Neelkanth Global Ventures, KartSetu, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.
SECTION 13 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Neelkanth Global Ventures (operating as KartSetu), its partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, and suppliers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
SECTION 14 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.
SECTION 15 – GOVERNING LAW & JURISDICTION
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in India.
SECTION 16 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
SECTION 17 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
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Legal Business Name: Neelkanth Global Ventures
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Brand Name: KartSetu
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Website: www.kartsetu.com
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Official Support Email: kartsetu@gmail.com
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Customer Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST